{"id":16,"date":"2026-08-24T20:21:26","date_gmt":"2026-08-24T17:21:26","guid":{"rendered":"https:\/\/www.neyvella.com\/despre-neyvella\/"},"modified":"2026-09-10T22:48:36","modified_gmt":"2026-09-10T19:48:36","slug":"about","status":"publish","type":"page","link":"https:\/\/www.neyvella.com\/ro\/about\/","title":{"rendered":"About Neyvella"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Welcome to Neyvella, where modern fashion meets curated beauty. Born out of a passion for timeless style and effortless self-care, Neyvella is a global lifestyle boutique designed for the contemporary individual and family.<\/p>\n\n<h2 class=\"wp-block-heading\">Our vision<\/h2>\n\n<p class=\"wp-block-paragraph\">We believe that looking and feeling your best should not require browsing a dozen different websites. Our mission is to streamline your lifestyle ritual by bringing together high quality, exclusive apparel and trusted global beauty essentials into one cohesive, premium shopping experience.<\/p>\n\n<h2 class=\"wp-block-heading\">The Neyvella Collection, our fashion<\/h2>\n\n<p class=\"wp-block-paragraph\">At the heart of our store is the Neyvella Collection. Designed for women, men and kids, our clothing, footwear and intimate apparel lines are created under our own private label. We handpick premium materials, ensure impeccable fits, and focus on minimalist, elegant aesthetics. When you wear Neyvella, you are wearing an exclusive design crafted with care, delivered directly to your doorstep from our boutique.<\/p>\n\n<h2 class=\"wp-block-heading\">The Neyvella Beauty Corner, our curated cosmetics<\/h2>\n\n<p class=\"wp-block-paragraph\">For our Cosmetics and Beauty department, we shift from creators to expert curators. We understand that what you put on your skin requires absolute trust. That is why we partner directly with world renowned brands and certified organic laboratories. From global makeup favorites to our specialized Green and Bio Care selection, every product in our beauty corner is authentic, dermatologically vetted, and chosen specifically to elevate your daily glow.<\/p>\n\n<p class=\"wp-block-paragraph\">Cosmetics are the one department where returns work differently, and it is worth knowing before you order. Makeup, skincare, haircare and fragrance can only come back to us unopened, in the sealed manufacturer packaging. Once a seal is broken we cannot resell the product and we cannot accept it back. The full rules are on the <a href=\"\/ro\/returns\/\">Returns and Refunds<\/a> page.<\/p>\n\n<h2 class=\"wp-block-heading\">Our global promise<\/h2>\n\n<p class=\"wp-block-paragraph\">Neyvella is Neyvella LLC, registered in the State of WY, United States, and we ship worldwide. We treat every order as a gift, from our custom designed packaging to our customer support, which answers around the clock.<\/p>\n\n<p class=\"wp-block-paragraph\">Here is what that means in practice. Orders leave us within 1 to 2 business days. Inside the United States, delivery takes 3 to 5 business days, and shipping is free over 75. Outside the United States, delivery usually takes 7 to 14 business days, depending on the destination and on customs. You have 30 days to change your mind, and the products we sell under our own label carry a 24 month warranty.<\/p>\n\n<p class=\"wp-block-paragraph\">One thing we would rather say plainly than leave you to discover at the door: on international orders, import duties and taxes are set by your own country, not by us, and they are paid by whoever receives the parcel. We cannot calculate them in advance and we do not collect them. The <a href=\"\/ro\/shipping\/\">Shipping and Delivery<\/a> page explains how that works.<\/p>\n\n<h2 class=\"wp-block-heading\">How to reach us<\/h2>\n\n<p class=\"wp-block-paragraph\">Write to <a href=\"mailto:contact@neyvella.com\">contact@neyvella.com<\/a> for anything about an order, a return or a product. For questions about your personal data, and to exercise any privacy right, write to <a href=\"mailto:contact@neyvella.com\">contact@neyvella.com<\/a>, which is read by the people who can act on it.<\/p>\n\n<p class=\"wp-block-paragraph\">You can call us on +1 307-357-9680. Support answers 24\/7. You can also write to us on WhatsApp at +1 781-678-5259. If you have trouble using any part of this site with a keyboard or a screen reader, tell us and we will place the order together with you, at the same price and on the same terms. That is described on the <a href=\"\/ro\/accessibility\/\">Accessibility<\/a> page.<\/p>\n\n<p class=\"wp-block-paragraph\">Thank you for making Neyvella a part of your daily style and beauty ritual.<\/p>\n\n<p class=\"wp-block-paragraph\"><em>Last updated .<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Who we are, what we sell and why you can trust us.<\/p>","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.neyvella.com\/ro\/wp-json\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.neyvella.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.neyvella.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.neyvella.com\/ro\/wp-json\/wp\/v2\/comments?post=16"}],"version-history":[{"count":8,"href":"https:\/\/www.neyvella.com\/ro\/wp-json\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":1051,"href":"https:\/\/www.neyvella.com\/ro\/wp-json\/wp\/v2\/pages\/16\/revisions\/1051"}],"wp:attachment":[{"href":"https:\/\/www.neyvella.com\/ro\/wp-json\/wp\/v2\/media?parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}